Privacy Policy

Last updated: May 2026

ABW Archive ("we", "us") respects your privacy and is committed to protecting your personal data in accordance with Indonesia's Personal Data Protection Law (UU PDP No. 27 of 2022).

Dasar Pemrosesan (Legal Basis)

Berdasarkan UU PDP No. 27 Tahun 2022, kami memproses data pribadi Anda atas dasar:

• Persetujuan (Pasal 20) — Anda memberikan persetujuan eksplisit pada saat checkout untuk pemrosesan data pribadi termasuk bukti pembayaran yang memuat informasi rekening. Setiap pesanan menyimpan jejak audit berisi waktu dan versi persetujuan yang Anda terima.
• Pelaksanaan Kontrak — pemrosesan data alamat, kontak, dan pembayaran untuk memenuhi pesanan dan pengiriman.
• Kewajiban Hukum — penyimpanan dokumen transaksi untuk keperluan pajak dan akuntansi sesuai peraturan yang berlaku di Indonesia.

Information We Collect

We collect information you provide directly to us when you create an account, place an order, or subscribe to our newsletter, including:

• Name and contact details (email, phone)
• Shipping and billing addresses
• Order history and preferences
• Communications you send to us

How We Use Your Data

• Process and fulfill your orders
• Provide customer service and respond to enquiries
• Send newsletter and promotional emails (only if you opt in)
• Improve our products, website, and shopping experience
• Comply with legal obligations

Data Processors

We use trusted third-party services to operate our store, including Supabase as our database and authentication provider. These providers are contractually bound to safeguard your information and only process it on our behalf.

Cookies

We use essential cookies to maintain your session, cart, and authentication state. Analytics cookies help us understand how the site is used. You may disable cookies in your browser, though some features may not work correctly.

Payment Proof Retention

When you upload a bank transfer payment proof, the image is stored privately in Supabase Storage and is only accessible to our admin team via short-lived signed URLs from the authenticated admin dashboard. Payment proofs are never embedded in emails or sent to third-party messaging platforms.

We automatically delete payment proof images 90 days after an order is completed, cancelled, or rejected. After deletion, only the order metadata (order number, totals, status) is retained for accounting and legal obligations; the bank document image itself is permanently removed.

Hak Subjek Data (Your Rights)

Sesuai UU PDP 2022, sebagai Subjek Data Pribadi Anda berhak untuk:

• Hak Akses — meminta salinan data pribadi yang kami simpan tentang Anda.
• Hak Koreksi — memperbarui data yang tidak akurat atau tidak lengkap.
• Hak Penghapusan — meminta penghapusan data pribadi, kecuali yang wajib disimpan untuk kepatuhan hukum.
• Hak Menarik Persetujuan — menarik persetujuan pemrosesan kapan saja; penarikan tidak memengaruhi keabsahan pemrosesan sebelum persetujuan ditarik.
• Hak Membatasi Pemrosesan — meminta pembatasan penggunaan data pribadi dalam keadaan tertentu.
• Hak Portabilitas — menerima data Anda dalam format terstruktur yang dapat dibaca mesin.
• Hak Mengajukan Pengaduan — mengajukan keluhan ke Lembaga Pelindungan Data Pribadi sesuai UU PDP.

Untuk menggunakan hak-hak ini, hubungi privacy@abwarchive.com. Kami akan merespons dalam waktu paling lama 3×24 jam.

Contact

Questions about this policy? Reach us at privacy@abwarchive.com.